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Privacy policy.

How we collect, use, and protect your personal information.

Last updated: 2026-03-27

Introduction

ForestXL, operated by Forest Printing ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at forestxl.com or use our large format printing services.

This site is operated by:

Forest Printing
23011 Moulton Pkwy, Suite A-1
Laguna Hills, CA 92653
United States

Phone: (949) 951-7000
Email: info@forest-printing.com

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number, mailing address)
  • Business information for commercial accounts
  • Project specifications and uploaded files for print orders
  • Payment and billing information
  • Communication history and correspondence

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website and search terms
  • Device information and screen resolution

For details on the specific cookies used, please see our Cookie Policy.

How We Use Your Information

  • Process and fulfill print orders
  • Communicate about your projects and provide customer support
  • Send order confirmations, proofs, and shipping notifications
  • Improve our services, website, and user experience
  • Analyze site traffic and usage patterns via analytics tools
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Cookies & Tracking Technologies

We use the following third-party services that set cookies on your device:

Google Analytics 4 (GA4)

Collects anonymized usage data to help us understand how visitors interact with our site. Sets _ga and _ga_* cookies.

Microsoft Clarity

Provides heatmaps and session recordings to help us improve site usability. Sets _clck and _clsk cookies.

Tawk.to

Powers our live chat widget for real-time customer support. Sets TawkConnectionTime and __tawkuuid cookies.

For full details on managing cookies, see our Cookie Policy.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers — shipping carriers, payment processors, and analytics tools that assist in operating our business
  • Professional advisors — legal counsel and accountants as needed
  • Law enforcement — when required by law, subpoena, or court order

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit and secure storage practices for data at rest.

Your Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know — request what personal information we have collected about you
  • Right to Delete — request deletion of your personal information
  • Right to Opt-Out — opt out of the sale of your personal information (we do not sell personal information)
  • Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights
  • Right to Correct — request correction of inaccurate personal information

To exercise any of these rights, contact us at info@forest-printing.com or call (949) 951-7000. We will respond to verifiable requests within 45 days.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or our data practices:

Privacy Inquiries

Forest Printing

Email: info@forest-printing.com

Phone: (949) 951-7000

Mail: 23011 Moulton Pkwy, Suite A-1, Laguna Hills, CA 92653